It appears that your browser does not support JavaScript, or you have it disabled. This site is best viewed with JavaScript enabled. If JavaScript or cookies are disabled in your browser, please enable them and then reload this page.
Skip to main content
 
 

 

Return Policy

General Merchandise Return Policy:

  • A register receipt or online packing list/receipt is required for all returns or exchanges.
  • Apparel must be unworn, unwashed, and in new condition merchandise and must have tags.
  • Merchandise must be in new condition and in original packaging.
  • Computer hardware cannot be returned if it has been opened. Defective computer hardware is covered by a manufacturer's warranty.
  • Defective merchandise returned in its original packaging will be exchanged for the exact merchandise only. If we no longer carry the merchandise, a store credit will be issued.

Textbook/ Course Materials Return Policy:

  • Textbook/course materials are subject to return deadlines set by the institution. Please check with the bookstore for exact dates.
  • A register receipt or online packing list/receipt is required for all returns or exchanges.
  • Drop slips are required for 100% refunds. A $25.00 restocking fee will be charged per textbook/course materials if a course is not dropped.
  • Textbooks/course materials must be in the same condition as when purchased for a full refund.
  • New textbooks (not originally shrink wrapped) with highlighting, writing, or bent pages will be discounted by 25%
  • Shrink wrapped books must still be in wrapping and access codes must not be scratched or exposed.
  • Textbooks/course materials marked “NO RETURNS” are not refundable.

Refunds are returned in the original method of payment only. Purchases made by personal check-allow 7 days before cash refund is given.

 

 

1410 University Ave Williston, ND 58801, USA | willistonstate.edu | 701.774.4260
Privacy and Disclaimer
I.3.A